Privacy Policy (POPIA)

App Realtors (Pty) Ltd (“App Realtors”, “we”) respects your privacy and processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”). This policy explains what we collect through this website, why, and your rights.

What we collect

• Contact details you submit in enquiry, viewing, Free Property Market Assessment, contact and application forms (name, email address, phone number).
• Property information you provide when requesting a Free Property Market Assessment (address, property type and related details).
• Correspondence you send us.

Why we process it

• To respond to your enquiry, viewing or Free Property Market Assessment request.
• To route your request to the App Realtors branch or attorney serving the area of the relevant property.
• To assess attorney applications to join the network.
• To comply with legal and regulatory obligations.

We process your information on the basis of your consent (given when you submit a form) and our legitimate interest in responding to your request. We do not sell personal information.

Sharing

Form submissions are shared with the attorney or law firm branch responsible for the relevant property or area, strictly to respond to your request. Service providers who host or support this website process data on our instructions under appropriate safeguards.

Retention and security

We keep personal information only as long as needed for the purpose it was collected, or as required by law, and apply reasonable technical and organisational measures to protect it.

Your rights

• Request access to, correction of, or deletion of your personal information.
• Withdraw consent at any time.
• Object to processing or lodge a complaint with the Information Regulator.

Contact our Information Officer at info@apprealtors.co.za.